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As someone who started as a programmer and software developer, I’m always keen to get involved in the nuts and bolts of IT development. It’s satisfying to know that your creative thinking can be turned into a tool that helps save people time or ease their working day. Lately, as technology has become far more democratized, I’m thrilled to say this has become a whole lot easier and means everyone can innovate.

For many, it’s opened up a whole new world. Take the Proximate team that created a compliance application. They took a disparate and complex process and put a rules engine over it to simplify it for their team. As a result, they are seeing a 75% reduction in security-related incidents, and it proved to be so useful that it was adopted more widely across the organization.

Change agents

Of course, this does involve a mindset shift in how our global IT team typically does application development. So, for instance, we need to change how we think about compliance and governance, addressing them at the platform level rather than the app level as we do today.

  • You need guardrails. All applications need guardrails in areas like design, data integrity, analytics, security, and regulatory compliance, and there are a lot of players in the ecosystem around low and no-code platforms. So it’s important to hone in on a set of use cases around what should live on each of the platforms in the organization.
  • Don’t ignore the scale. You need to harness all this development goodness, but it's also important to think about licensing implications. Cost-effectiveness is still a factor when demand is so high.
  • Keep it simple. It’s easy to overcomplicate things when you’re building out this technology. Scalability matters. Sharing real-life examples of what good looks like helps. And demonstrating the value that can be gained is important for adoption. Being open about the pitfalls and benefits can help increase usage over time.